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Icon image of Water Services strategic sector of Waihanga Ara Rau Workforce Development Council

Water Services

The Water Services strategic sector includes the following industries, trades and roles:
INDUSTRY
  • Drinking water treatment
  • Wastewater and stormwater treatment
  • Pipe laying & pipe maintenance
ROLES
  • Operators
  • Drinking-water treatment plant operators
  • Supervisors
  • Plant operators
  • Plant supervisors
  • Designers and regulatory officers
  • Installer and maintenance of pipelines
  • Pipe installers

25%

The sector is underperforming due to a skills shortage and lack of investment: Almost a quarter of wastewater plants are not consented, and more than half wastewater plants will need to be reconsented in the next ten years.
Data source: Transforming the system for delivering Three Waters services, DIA 2021

75-80%

Capital expenditure projects was only 75-80% of the budgeted spend in 2019 and 2020.


Data source: National Performance Review 2019-2020, Water NZ 

$185b

Water transformation will not be achievable without significant additional workforce: Minimum of $120b to $185b capex investment needed over the next 30 years. That’s around $14M capex every day of the year. 
Data source: Water Services Industry Development Study & Economic Impact Assessment, DIA 2021

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The Three Waters industry is highly deficient compared to the New Zealand workforce’s average within the 15 to 35 age group, and overrepresented in the 45+ age group.

DASHBOARD

This report represents descriptive information about the Water Services sector. It includes number of employees, businesses, and learners in this sector, and provides demographic information about them. It also gives employment, supply-demand and new-entrants forecast. The report focuses on selected range of industries and qualifications in this sector. You can find the detailed list of these in the appendix section.

For detailed information on how to use the report, report notes and data sources, please look below the dashboard. 

WE ARE WATER REPORTS

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Visit the Ko Wai Tātau We Are Water website to download the latest industry reports including:

  • Workforce Development Strategy

  • Industry Scan

  • Workforce Activation Strategy

  • Competency Mapping

SETTING THE SCENE / INDUSTRY INSIGHTS

The water services sector is failing to meet expected environmental and health outcomes in many parts of New Zealand, and will soon be required to give effect to Te Mana o te Wai.


Regardless of governmental reform, the sector will be required to address these challenges through substantial investment over the next 10 years and beyond.


As a result, the sector will see significantly increased workloads and new skill requirements. Investment is needed now to attract, train and retain a workforce with the capacity to deliver transformational change.

Industry Insights


Three Waters perception - From the outside-in, a diversity of perspectives on water and water services exists, with views varying according to age and cultural background. The sector and the roles within it are largely invisible to outsiders.

Industry voice - The industry exhibits a rare capacity for collaboration,but faces a complex challenge to build a workforce that is able to meet requirements for industry transformation and giving effect to Te Mana o te Wai (the health and wellbeing of water).

Pathways to water careers - Pathways into and across water services are often hidden or challenging to access.

Building competency - Skills and competency frameworks are fragmented across the industry, with a need for clearly communicated pathways that allow for flexible and unbounded careers.

Planning for success - In the face of considerable infrastructure deficit, massive workforce competition, and an eventual need to onboard an estimated 75,000 small suppliers, there is a significant need for growth and strong leadership at all levels.

KEY THEMES & RECOMMENDATIONS

Respect Māori interests and knowledge

Create intuitive career pathways

Design for career progression

Design for success

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